Tesla entered the Malaysian market in July last year with the Model Y SUV but at the time of launch, customers who ordered the EV (only via its online channel) were informed that deliveries could only take place from early 2024. However, the Model 3 which was launched in October could be delivered before the end of 2023 (and the first customers got their cars at the end of November).
2024 is here and it’s March already, and deliveries of the Model Y have begun. Generally, Tesla does not make deliveries at showrooms in the traditional way and customers have to go to designated locations to collect their car (or pay car-carrier charges to have it sent to them). In Malaysia, it is at the company’s Experience Centre in Cyberjaya, Selangor, where aftersales support is also available.
At present, there are two places where the public can view and test-drive its models. One is at the Experience Centre in Pavilion Damansara Heights in Kuala Lumpur and the other is at the Sunway Big Box at Iskandar Puteri, Johor. Tesla says it will further develop its sales and aftersales service in the country.
Own charging network
As in other markets, Tesla also provides its own charging stations with Superchargers and Destination Chargers. The Superchargers are high-speed charging points with DC power supply while the Destination Chargers have AC supply and therefore slower charging speeds.
To date, Tesla has set up 6 Supercharger stations and 8 Destination Charger stations along the west coast of Peninsular Malaysia. These consist of 40 Superchargers and 37 Destination Chargers. Tesla owners get complimentary recharging at the Destination Chargers.
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