Sime Darby Motors (SDM) represents a number of automotive brands and therefore has a large base of customers who not only buy new vehicles but may also keep them for many years. While many motorists may stop going to the authorised dealership after the warranty ends, SDM aims to continue to serve them by offering a high standard of aftersales services.
It will do so through DRIVECARE, a new multi-franchise one-stop service centre officially launched today. Through DRIVECARE, motorists of different brands of vehicles can obtain reliable automotive services with competitive pricing and the expertise of SDM’s highly trained technicians. The service centres are well-maintained facilities with the tools and diagnostic equipment to provide professional maintenance services.
“DRIVECARE reflects our commitment to widening access for Malaysians to top-notch vehicle care. By combining unparalleled service quality with great value, we aim to provide car owners with seamless and exceptional experience. DRIVECARE is poised to set a new benchmark for excellence in aftersales service,” said Andrew Basham, Managing Director of Sime Darby Motors.
DRIVECARE’s official service centres are located in Glenmarie, Selangor and Chan Sow Lin in Kuala Lumpur. Besides starting off in Malaysia, this service concept is to spread to other SDM operations across the Asia Pacific region.