We are now in ‘app age’ where much of what we do related to a brand or service is done via mobile apps on smartphones or portable electronic devices. In fact, there are now situations where you cannot obtain a service or pay for something unless you use an app on your smartphone.
PHS Automotive Malaysia (PHSAM), which represents the Audi brand in Malaysia, also has an app for its customers. Known as ‘myAudiWorld’, the app is for all Audi owners in the country. It offers an array of features to enhance the ownership experience, adding convenience and can be tailored to each owner’s needs.
“This introduction means that owners are empowered with greater control over their Audi ownership and driving experience,” said Denyu Bostandzhiev, Managing Director of PHSAM. “The ‘myAudiWorld’ app represents Audi Malaysia’s commitment to delivering exceptional customer service and reaffirms the brand’s dedication to innovation and customer-centric solutions. With this, our customers have easy access to a wide range of services and features, essential for maintaining their Audi in pristine condition while offering unparalleled convenience, right from their mobile devices.”
“In addition to what’s available for newer vehicles, the app is dedicated to providing exceptional care for Audi vehicles that are 5 years and older, including parallel import vehicles. With exclusive care packages such as Audi Plus (which comes with roadside assistance) and Repair packages, we aim to promote peace of mind for our valued customers, ensuring that their vehicles receive the utmost attention and support they deserve,” Mr. Bostandzhiev added.
Features of the myAudiWorld app include:
- Service reminder
- Service appointment request
- Dealer locator
- EV charging locations
- Emergency assistance
- News, updates & exclusive offers
Click here to know more about Audi models available in Malaysia
‘Treat Your Audi’ campaign now on at Audi Centres nationwide