BMW Group Malaysia and Millennium Welt today unveiled the new Millennium Welt Seremban 2 showroom in Negeri Sembilan which is the first Retail.Next concept dealership in the country. The new dealership concept features reimagined services and facilities for the BMW and MINI brands. For those looking for pre-owned units, there is also BMW Premium Selection and MINI Used Car Next.
The dealership’s largest showroom outside the Klang Valley exemplifies sustainable design with the use of recycled materials in its construction, complemented by a state-of-the-art green façade. Besides offering aftersales services (including Fastlane services), there are EV charging stations in the compound.
The new Customer Consultation Stages located strategically throughout the showroom are equipped with innovative digital sales tools, where BMW Geniuses will be on hand to provide comprehensive and efficient information to customers.
Additionally, there are private lounges for both sales and aftersales customers. Lifestyle-oriented facilities are also available, including a BMW Bar & Lounge, as well as the luxurious Grand Klasse lounge. Familiar services such as Reception at the Car, insurance renewal as well as vehicle trade-ins are also readily available.
“In our 20th year of business here in Malaysia, the BMW Group has always kept our customers at the very heart of every product and service. The introduction of the new Retail.Next concept dealership underscores our dedication to placing the customer at the centre of every experience, as well as ensuring that we are driving sustainability in all its forms. This innovative concept represents a pivotal milestone in our journey to ensure that our valued customers are always the focal point of our efforts, allowing them to take centre stage in every aspect of their BMW and MINI ownership journey,” said Hans de Visser, Managing Director of BMW Group Malaysia.